European innovation coming to North American MSPs
Managed Services Providers (MSP) are constantly on the lookout for cost-effective new as-a-service solutions to upgrade their existing offerings to customers. Now Jolera, the MSP for MSPs, can add to that with a brand-new security operations center on the island of...
Customer experience challenges and benefits
The overall customer experience is an area most Managed Services Providers (MSP) and channel partners tend to talk about, but is left on the back burner over other sales and project objectives. With the as-a-service market continuing to grow on historic levels...
Jolera’s take on the Great Resignation
One of the more impactful economic trends during the COVID-19 pandemic was employees, from all fields of work, leaving their jobs en masse in 2021. The trend was called many things such as the “Great Resignation” or the “Big Quit”, leading the marketplace to quickly...
Passing the point of Security Point Solutions
When it comes to security, managed services providers (MSPs) tend to get tied up in procuring and providing point solutions. The marketplace has not been helping MSPs focus either, as it consistently releases additional point solutions. According to a Trend Micro...
