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Monitor, Maintain and Mitigate Against Live Security Threats with Managed Next-Generation Firewalls

Secure IT™ Firewall is an award-winning Security Event Monitoring and Management service that includes next-generation firewalls designed to protect your network infrastructure. These devices are configured to meet network access and security requirements for your organization and provide near real-time alerting on threats.

These threats are filtered through our Network Operations Centre (NOC) and Security Operations Centre (SOC) for live agent analysis and remediation.

Protect your network and users from continually evolving threats now!



Comprehensive Protection

Move past simple protection


Our SIEM system uses sophisticated machine learning to determine if a threat is taking place by analyzing security events within your environment for remediation.


A team comprised of security experts that fight more advanced threats in real time.


A team comprised of live agents who monitor all security alerts within our customer’s infrastructure, including those within the SIEM.

Full Remediation Services

Powered by recognized leaders in the Gartner® Magic Quadrant™ for network firewalls, we provide 24/7/365 monitoring, troubleshooting, support and change management of the devices that have been deployed. Our active security event management teams will monitor and manage all security and performance alerts at the firewall level. Whenever there are any security red flags, our dedicated NOC and SOC teams perform intrusion remediation.

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Low Capital Investment

Avoid high up-front technology costs. For a fixed monthly cost, you will receive a managed next generation firewall. The management of your firewall includes monitoring, remediation, and warranty services.

Automatic Charged Updates

Our firewalls protects your organization against malicious attacks, ransomware, spyware, and viruses. The device is packed with powerful features including real-time visibility into online activity and advanced site-to-site and client-to-site VPN capabilities. Receive automatic, ongoing patching/firmware updates to your firewall without any service interruptions.

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Custom Reporting Services

Receive security insights into user and system usage. We will also notify customers, via web or phone, of any qualified security events detected by our SOC team. Our SOC team will then report back to your organization with information on the threat and remediation steps that have been taken.

Delivering Enterprise Security

Reduce cost and complexity by eliminating point products and consolidating industry-leading networking and security capabilities. These include secure sockets layer (SSL) inspection (including TLS 1.3), web filtering, and intrusion prevention (IPS) to provide full visibility and protection for any edge. Choose your preferred manufacturer.

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Additional Benefits of Secure IT™ Firewall Solution

Learn about the added features and optional add-ons available for our firewall service


Enhanced bandwidth and Internet connectivity controls allow for customized network access and bandwidth allocation.


In the event of device failure or the need for repair, we will ship a pre-configured replacement unit to our client’s site.


The onsite stand-alone appliance can be configured and installed at any scheduled time. Integrations can vary in timeline depending on your organization’s size.


We will replace your firewall with the latest hardware model every three years as part of the Secure IT – Firewall service.


This optional add-on uses machine learning techniques and a global intelligence database to protect against evolving threats.


This optional add-on ensures that the services running on our next generation firewalls are always available.

Frequently Asked Questions

What support and management solutions are included in this solution?

The solution and provisioned hardware are fully supported by Jolera, including warranty and technical support services. In the unlikely event of a hardware failure, replacement devices and reconfiguration will typically begin within one business day. This is a 100% managed solution and all activities relating to managing a firewall, including changes to firewall rules, adding, or removing VPN users and managing security threat detection, are in the scope of the services.

How does a customer select the appropriate model for their organization?

Your sales specialist will be able to assist customers with sizing an appropriate device. The sizing process takes into consideration the number of users within the location or site being serviced by the firewall, the internet speed at that site and the number of users.

What happens if my organization outgrows your solution?

This solution is designed to be scalable, allowing customers to choose the right size of their solution as needed throughout the term. In the event a change of device is required, our firewall team will plan and execute the migration to the new device under the service.

Does the solution support cloud environments such as AWS™ and Azure™?

The solution includes virtual firewall models that can be deployed to protect infrastructure hosted in most public cloud services including AWS and Azure.

Is the firewall configuration backed up off-site?

Yes. All configurations are securely backed up to the Jolera’s cloud controller, including multiple revisions of configuration to meet audit requirements.

How many remote VPN client licenses are included with the solution?

All your remote users can access the network safely and securely using the integrated VPN service and unlimited licenses.

Does the solution support SSL offload at the firewall?

Yes. The technology and appliances support SSL offload at the firewall, However, this is an advanced feature that requires customization on a per-customer basis and requires a custom one-time quotation for implementation.

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We've got you covered with our comprehensive portfolio of solutions.

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Your partner in digital transformation

Helping the next generation of MSP and IT solution providers transform and grow.

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Types of Partners

Managed Services Provider (MSP)

Internet Service Provider (ISP)

Value Added Reseller (VAR)

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Partnership Overview

Jolera’s partner program offers flexibility to engage with us on your terms. We have spent more than two decades building award-winning best in class partner enablement and turnkey end-customer solutions for you.

Partner Program

Jolera has three partner programs to choose from: Select, Preferred and Premier.

Learn about us and the legacy we have created

At Jolera, we treat each MSP partner with specialized care. With more than 20 years of IT experience, we offer the latest technology to navigate cloud, security, endpoint, and storage needs.

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About Us

Jolera is widely recognized as a global managed services leader. We started as managed services provider over 20 years ago and have been at the forefront of managed services innovation ever since.


Our People

As a service provider our main goal is to make the customer happy. For that final goal, we need passionate and happy people working with us – Our People Are Our Biggest Asset.


Our Leaders

We are performance driven at the core - tying together best of breed technology and industry leading expertise with pragmatic processes built to deliver outcomes.

Meet Our Leaders!