About Us

The Legacy We Have Created

Our Values

Jolera’s core values of Accountability, Community, Customer First, Innovation, Integrity and Teamwork not only shape the company’s culture but reinforces our commitment to MSPs, channel partners, their clients, associates, and all partners alike.

Integrity

Integrity

Jolera follows rigorous hiring and employee engagement processes to ensure that our team is world-class both in capability and character.

Our teams pursue each day with a strong sense of honor, we align our actions and words following through on our commitments and ensuring that our customers receive precisely what they were promised.

Teamwork

Teamwork

Jolera is powered by a team of experts that contribute to the overall operational excellence of our services. Our diverse group of IT professionals and their unique skill sets help propel Jolera toward our shared initiatives.

Everyday, our team aims to meet and go beyond the needs and expectations of our clients and channel partners.

Community

Community

Jolera believes in being actively engaged in our global communities.

We encourage and engage in community improvement activities across all of our operating regions and we provide charitable organizations with affordable and sustainable information technology solutions.

Innovation

Innovation

Jolera’s legacy has been built on being ahead of the curve – innovation is in our DNA. We are continually pushing the envelope within our business, using unique blends of people, processes and technology to offer our customers exceptional outcomes and value.

Customer First

Customer First

Jolera has a hard-coded mentality and expectation in all we do – put our customers first.

This approach permeates all we do as a business, from strategic planning to solution development through to day-to-day execution, our decisions and actions are guided by ensuring that our customers get the absolute best solutions and outcomes possible every single day.

Accountability

Accountability

Jolera is trusted by hundreds of partners and thousands of end customers worldwide, one of the keys to this trust is our commitment to accountability. We persistently monitor and analyze our performance and we do not hesitate to initiate action when required to ensure results.

This focus on continual improvement and customer experience is all about accountability – we own the outcome, always.

What We Are About

Partner With Someone You Can Trust

Drive for Results

When we partner with a business, we commit ourselves to being a part of their journey. We ensure that our robust IT solutions assist with the challenges and opportunities that surround their businesses today and into the future. To work diligently earn the loyalty of our partners and their customers, while striving to deliver consistent, positive, and measurable results. We are passionate about merging technology with business to support the long-term growth and success of our MSP partners and their customers.

Always Reliable

Jolera stands by our ability to provide unparalleled technology support 24 hours a day, 7 days a week, 365 days a year. Throughout our years of experience, we’ve seen the IT challenges businesses face in their operations evolve and change. This has enabled us to create innovative and value- driven solutions that work for our partners clients on a daily basis.

Powered by Innovation

As the world’s first hybrid aggregate service provider (HASP), Jolera is motivated by innovation and forward-thinking within the IT marketplace. We partner with top industry vendors to provide best-of-breed technologies for your business environment. We stay ahead of the technology curve by creating value-based turnkey solutions that are elastic in nature and can be consumed on demand.

Dedicated Partner

We are dedicated to providing quality IT services that help transform businesses of all sizes. We are ready to help you navigate ever-changing business demands with a fully managed environment. We want to empower MSPs and channel partners to make fully informed decisions within today’s digital transformation push.

At the end of the day, a company is made by its people.

With presence in each continent, Jolera’s global reach spans all time zones. We service organizations through our partners with different languages and offer round the clock support. We are a team that never sleeps!

At Jolera, we believe that people that face and overcome adversity while receiving the right support do great work. Our team showcases this trait every day. We can take their careers to greater heights with a values-driven approach and innovative culture. We ensure that your voice is heard, respected, and recognized.

North American and European Headquarters

Visit Our Offices

Toronto Office

Porto Office

Other Locations

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Montreal, Quebec

2055 Peel Street
Montreal, Quebec H3A 1T6

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Calgary, Alberta

215 – 16 Street S.E.
Calgary, Alberta T2E 7P5

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Winnipeg, Manitoba

300 Carlton St
Winnipeg, MB R3B 3M9

Partners

Want to become a partner?

A collective built to make MSPs thrive. Jolera’s partner program offers flexibility to engage with us on your terms.

IT Services

Interested in our Solutions?

Combining best in class technology, award-winning services, subscription-based billing and a globally proven approach.

Join our team

Want to join our team?

Our core values not only shape our culture but inform our commitments to clients, associates, and partners alike.

Solutions to Grow Your Business

We've got you covered with our comprehensive portfolio of solutions.

Cybersecurity Solutions

Cyber Incident Response
Endpoint Detection and Response
Firewall Security
Mail Security
Penetration Testing Services
Security Baseline Assessment
User Defence
Vulnerability Detection Response
Wi-Fi Security

Backup & Recovery Solutions

Hybrid Backup
Enterprise Backup
Mail Archiving

Helpdesk & Field Services Solutions

Monitoring and Management Solutions

Professional Services & Consulting Solutions

Public and Private Cloud Solutions

Azure Management and Monitoring
Microsoft 365 Administration
Private Cloud
Microsoft CSP

Your Partner in Digital Transformation

Helping the Next Generation of MSP and IT Solution Providers Transform and Grow

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Partnership Overview

Jolera’s partner program offers flexibility to engage with us on your terms. We have spent more than two decades building award-winning best in class partner enablement and turnkey end-customer solutions for you.

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Partner Program

Jolera has three partner programs to choose from: Select, Preferred and Premier.

Learn About Us and The Legacy We Have Created

At Jolera, we treat each MSP partner with specialized care. With more than 20 years of IT experience, we offer the latest technology to navigate cloud, security, endpoint, and storage needs.

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About Us

Jolera is widely recognized as a global managed services leader. We started as managed services provider over 20 years ago and have been at the forefront of managed services innovation ever since.

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Our People

As a service provider our main goal is to make the customer happy. For that final goal, we need passionate and happy people working with us – Our People Are Our Biggest Asset.

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Our Leaders

We are performance driven at the core - tying together best of breed technology and industry leading expertise with pragmatic processes built to deliver outcomes.

Meet Our Leaders!