Application Management Services

 

Overview

We deliver software solutions that improve enterprises’ productivity and strengthen customer relationships, along with streamlining partnerships and team collaboration.

With end-to-end software development services, Jolera supports you through all application lifecycle stages.

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Digital Enterprise

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Customer Experience

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Data Analytics

Our Support

With a proactive approach, we present a complete and diverse set of services that will improve your company’s operations.

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Application Development & Integration

green check mark  Developing new information systems and integrated complex information systems

green check mark  Consulting services and implementation of integrated IT Solutions

green check mark  Integrated E2E IT solutions, involving Infrastructures and Applications Services

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    Application Support & Maintenance

    green check mark  24×7×365 Customer’s applications portfolios maintenance and operations

    green check mark  SLA Managed through Service Level Agreements

    green check mark  Performed by work orders or incidents

    green check mark  Corrective and Preventive maintenance on existing legacy applications

      Our Expertise

      Our software development track record reflects our proven competence in crafting exceptional solutions.

      The team, comprising onshore, nearshore, and offshore resources, is meticulously organized by skill sets, ensuring a keen focus on client needs.

      This is bolstered by our global support network, which includes an Excellence Center and partners equipped with deep expertise in various technologies, enabling us to deliver superior results with a consistent commitment to excellence.

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      Development

      LANGUAGES

      JavaScript • Node.js • Python • Java • PHP • C / C++ • C# • ASP.net • NET Core • JYTHON • Ruby • Objective-C • SQL • PLSQL • Cobol • Lua • Go • Swift • JCL • CICS/DB2

      PLATFORMS & CLOUD

      LowCode (Outsystems / Appian / Mendix) • AIX • Linux • UNIX • Windows • BPM / Workflows • MS Azure • IBM Cloud • AWS • Google • VoIP (Kamailio | FreeSwitch | Asterisk) • RabbitMQ

       WEB & MOBILE FRAMEWORK

      iOS SDK • Android SDK • React Native • jQuery Mobile • Ionic • React • Cordova • Meteor • Angular • J2EE

      UX/UI

      DATABASES

      Relational • MariaDB • Microsoft SQL Server • PostgreSQL • SQLite • Oracle

      NoSQL • Elasticsearch • MongoDB RethinkDB • Redis • Berkeley DB

      DevOps & QA

      ORCHESTRATION

      Ansible • Puppet • Docker • Kubernetes

      TESTING

      Jira – Xray • Cucumber Appium • Selenium

      CONTINUOUS INTEGRATION, DEVELOPMENT & OPERATION

      Jenkins • GitLab • ArgoCD • FluxCD • GoCD • Spinnaker • CircleCI • DataDog • New Relic • Splunk • Nagios • Zabbix • AppDynamics • Amazon CloudWatch

      Model Description Pricing
      Staff Augmentation / Resource Capacity Increase internal team with specialized resources for specific projects. Resources remain under client management and supervision. Hourly or project-based
      Co-Sourcing/ Out-Tasking Partnership where responsibilities are shared between client and service provider. Service provider provides necessary expertise for the project. Project-based or monthly retainer
      Managed / Application Outsourcing Service provider manages and fully executes the project. Client has little or no involvement in project execution. Monthly retainer or project-based
      Outsourced/ Value-Based Service provider assumes full responsibility for the project. Compensation is based on value delivered to the client. Value-based
      Turnkey Projects Service provider is responsible for the entire creation process from conception to final delivery of the project including management of all project stages and delivery of a finished ready-to-use product. Project-based or value-based

      Our Value Proposition

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      Cost Savings

      High technical and specialized resources at very competitive prices. Save on costs associated with hiring and training a dedicated in-house development team.

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      Access To Expertise

      Full set of resources and competencies. Team of skilled developers who are up-to-date with the latest technologies and trends.

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      Scalability

      Scale up or down development activities quickly and easily, such as infrastructure and team members. Your company can adjust the level of services needed to match current requirements.

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      Risk Reduction

      Mitigate the risks associated with software development by having access to experienced developers and the latest development methodologies and tools. We are responsible for managing the development team and infrastructure, and we assume the main risks associated with development activities.

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      Faster Time-To-Market

      Accelerate the software development lifecycle and reduce time-to-market. Speed up the development process and get products to market faster.

      Solutions to Grow Your Business

      We've got you covered with our comprehensive portfolio of solutions.

      Cybersecurity Solutions

      Cyber Incident ​Response
      Endpoint Detection and Response (EDR)
      Extended Detection and Response (XDR)
      Firewall Security
      Mail Security
      Penetration Testing Services
      Security Baseline Assessment
      User Defence
      Vulnerability Detection Response (VDR)
      Wi-Fi Security

      Backup & Recovery Solutions

      Hybrid Backup
      Enterprise Backup
      Mail Archiving

      Public & Private Cloud Solutions

      Azure Management and Monitoring
      Microsoft 365 Administration
      Private Cloud
      Microsoft CSP

      Helpdesk & Field Services Solutions

      Professional Services & Consulting Solutions

      Monitoring & Management Solutions

      Hardware Maintenance Solutions

      Application Management Services

      Telco Industry Solutions

      AI Business Solutions

      Your partner in digital transformation

      Helping the next generation of MSP and IT solution providers transform and grow.

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      Types of Partners

      Managed Services Provider (MSP)

      Internet Service Provider (ISP)

      Value Added Reseller (VAR)

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      Partnership Overview

      Jolera’s partner program offers flexibility to engage with us on your terms. We have spent more than two decades building award-winning best in class partner enablement and turnkey end-customer solutions for you.
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      Partner Program

      Jolera has three partner programs to choose from: Select, Preferred and Premier.

      Learn about us and the legacy we have created

      At Jolera, we treat each MSP partner with specialized care. With more than 20 years of IT experience, we offer the latest technology to navigate cloud, security, endpoint, and storage needs.

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      About Us

      Jolera is widely recognized as a global managed services leader. We started as managed services provider over 20 years ago and have been at the forefront of managed services innovation ever since.

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      Our People

      As a service provider our main goal is to make the customer happy. For that final goal, we need passionate and happy people working with us – Our People Are Our Biggest Asset.

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      Our Leaders

      We are performance driven at the core - tying together best of breed technology and industry leading expertise with pragmatic processes built to deliver outcomes.

      Meet Our Leaders!