Management and Monitoring Solutions

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Management and Monitoring Solutions

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Monitoring, Support, Maintenance, Reporting and Asset Management of your IT Infrastructure

Comprehensive selection of devices and services

Manage IT™ provides clients with better managed availability and capacity within their IT infrastructure (servers, storage, networking, applications, desktop/laptops).

It can be delivered remotely, with onsite augmentation when required, and can be used for clients’ infrastructure that reside on-premise or within various cloud systems.

Real-Time Reporting on all IT Infrastructure and Systems

We operate at scale. No matter the size of the organization, Jolera management and monitoring helps to ensure that your customer’s infrastructure uptime availability and performance are at peak operating levels. MSPs and channel partners can now show their clients reports on all servers, websites, cloud infrastructure, routers, switches, printers, networks, and peripherals to help analyze and isolate issues before they arise.

ENDPOINTS MANAGED

SERVERS MANAGED

CLOUD MANAGED SERVERS & NETWORK

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Management and Monitoring Solutions

Manage IT™ Server

Manage IT™ Hypervisor

Manage IT™ Storage (SAN/NAS)

Manage IT™ Citrix Device

Manage IT™ NetScaler

Manage IT™ Switch

Manage IT™ Router/Controller

Manage IT™ Wireless Access Point

Monitor IT™ Endpoint with Patching

Inventory and Warranty Management

A key aspect of any IT management service includes the provision of real-time information feeds, system statistics and inventory/warranty lifecycle management. In addition to 24/7/365 management, Jolera perform full inventory and warranty management as part of the Manage IT™ service for MSPs and channel partners.

Proactive IT Management Service

Health and performance of hardware and operating systems is critical. We guarantee proper performance of your environment via strict SLAs. We ensure a 99.9% network uptime and availability throughout the year.

Full Patch Management

The Jolera team keeps updating and enhancing the solution implemented within your IT infrastructure daily. Management of these updates will help protect you from any potential vulnerabilities. We provide scheduled outages (at any time of day) to install the tested and approved patches to the managed environment to optimize efficient service.

Fixed Monthly Cost

The pricing structure of our IT management service is based on a fixed monthly rate per device, server, network, or cloud service(s). Our flexible cost model is calculated based on device count. Devices can be added or removed as needed.