Management and Monitoring Solutions

powered by solarwinds logo

Monitoring, Support, Maintenance, Reporting and Asset Management of your IT Infrastructure

Comprehensive selection of devices and services

Manage IT provides clients with better managed availability and capacity within their IT infrastructure (servers, storage, networking, applications, desktop/laptops).

It can be delivered remotely, with onsite augmentation when required, and can be used for clients’ infrastructure that reside on-premise or within various cloud systems.

manageit video

Real-Time Reporting on all IT Infrastructure and Systems

We operate at scale. No matter the size of the organization, Jolera management and monitoring helps to ensure that your customer’s infrastructure uptime availability and performance are at peak operating levels. MSPs and channel partners can now show their clients reports on all servers, websites, cloud infrastructure, routers, switches, printers, networks, and peripherals to help analyze and isolate issues before they arise.

ENDPOINTS MANAGED

SERVERS MANAGED

CLOUD MANAGED SERVERS & NETWORK

Speak with our Solutions team

Don’t Get Caught Off Guard. We’ve Got You Covered.

Management and Monitoring Solutions

Manage IT Server

Manage IT Hypervisor

Manage IT Storage (SAN/NAS)

Manage IT Citrix Device

Manage IT NetScaler

Manage IT Switch

Manage IT Router/Controller

Manage IT Wireless Access Point

Monitor IT Endpoint with Patching

Inventory and Warranty Management

A key aspect of any IT management service includes the provision of real-time information feeds, system statistics and inventory/warranty lifecycle management. In addition to 24/7/365 management, Jolera perform full inventory and warranty management as part of the Manage IT service for MSPs and channel partners.

IT inventory management
IT management solution

Proactive IT Management Service

Health and performance of hardware and operating systems is critical. We guarantee proper performance of your environment via strict SLAs. We ensure a 99.9% network uptime and availability throughout the year.

Full Patch Management

The Jolera team keeps updating and enhancing the solution implemented within your IT infrastructure daily. Management of these updates will help protect you from any potential vulnerabilities. We provide scheduled outages (at any time of day) to install the tested and approved patches to the managed environment to optimize efficient service.

updates patch management
cost graphs and calculator

Fixed Monthly Cost

The pricing structure of our IT management service is based on a fixed monthly rate per device, server, network, or cloud service(s). Our flexible cost model is calculated based on device count. Devices can be added or removed as needed.

Related Solutions

Helpdesk and Field Services Solutions Icon

Support IT™

IT support and expert technival services available 24/7/365 worldwide.

Firewall Security Icon

Secure IT™ Firewall

Monitor, maintain and mitigate against live security threats with IT experts.

Enterprise Backup Icon

Store IT™ Enterprise Backup

Secure and reliable enterprise backup, recovery and replication.

Solutions to Grow Your Business

We've got you covered with our comprehensive portfolio of solutions.

Cybersecurity Solutions

Cyber Incident ​Response
Endpoint Detection and Response (EDR)
Extended Detection and Response (XDR)
Firewall Security
Mail Security
Penetration Testing Services
Security Baseline Assessment
User Defence
Vulnerability Detection Response (VDR)
Wi-Fi Security

Backup & Recovery Solutions

Hybrid Backup
Enterprise Backup
Mail Archiving

Helpdesk & Field Services Solutions

Monitoring and Management Solutions

Professional Services & Consulting Solutions

Public and Private Cloud Solutions

Azure Management and Monitoring
Microsoft 365 Administration
Private Cloud
Microsoft CSP

Your partner in digital transformation

Helping the next generation of MSP and IT solution providers transform and grow.

businessmans handshake

Partnership Overview

Jolera’s partner program offers flexibility to engage with us on your terms. We have spent more than two decades building award-winning best in class partner enablement and turnkey end-customer solutions for you.

progress

Partner Program

Jolera has three partner programs to choose from: Select, Preferred and Premier.

Learn about us and the legacy we have created

At Jolera, we treat each MSP partner with specialized care. With more than 20 years of IT experience, we offer the latest technology to navigate cloud, security, endpoint, and storage needs.

vintage pocket watch vintage background concept

About Us

Jolera is widely recognized as a global managed services leader. We started as managed services provider over 20 years ago and have been at the forefront of managed services innovation ever since.

progress

Our People

As a service provider our main goal is to make the customer happy. For that final goal, we need passionate and happy people working with us – Our People Are Our Biggest Asset.

progress

Our Leaders

We are performance driven at the core - tying together best of breed technology and industry leading expertise with pragmatic processes built to deliver outcomes.

Meet Our Leaders!