AI Business Solutions

Elevate Your IT Service Management


AI Conversations


Intelligent AI Conversations for Enhanced Business Operations

Voicis AI represents a strategic initiative to leverage AI technology to enhance customer interaction and operational efficiency across sectors. Its focus is on adaptability, user experience, and long-term scalability.

It distinguishes itself from traditional chatbots by providing a more comprehensive, AI-powered conversational interface that can manage complex conversation flows, handle multi-channel communications, integrate with existing business systems (CRM, databases), and offer real-time analytics for data-driven decision-making.

The project must focus on innovation, user experience, and scalability.

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Humanized and Efficient Customer Service

Use advanced AI to provide natural, empathetic, and accurate interactions, enhancing customer satisfaction.

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Flexibility and Customization

Allow businesses to shape the platform according to their specific needs, using intuitive configuration tools and process automation.

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Data-Driven Insights

To provide actionable insights into customer behavior and preferences, enabling continuous improvement of services and customer satisfaction.

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Accessibility and Ease of Use

To ensure that the platform is accessible and easy to use, enabling businesses of all sizes to implement AI-driven customer service solutions.

Key Features

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AI Agents

Enable a fast creation and deployment of AI agents through easy configuration processes, ensuring instant deployment for immediate operational integration.


AI Assistants

Integrate AI Assistants with your existing business ecosystems, enhancing customer interactions and operational efficiency.


Multi-channel Communication

Engage with customers across voice, SMS, email, messaging apps, and more, all from a single platform.


Dynamic Conversation Flows

Integrate AI Assistants with your existing business ecosystems, enhancing customer interactions and operational efficiency.


Phone Number Management

Acquire and assign phone numbers to different agents or campaigns, enhancing branding and personalization.


Real-time Analytics & Session Logs

Gain insights into customer interactions to continuously refine and improve conversational strategies.


Custom Integrations

Seamlessly integrate with existing CRM systems, databases, and other business tools to provide a unified customer experience.

Solutions to Grow Your Business

We've got you covered with our comprehensive portfolio of solutions.

Cybersecurity Solutions

Cyber Incident ​Response
Endpoint Detection and Response (EDR)
Extended Detection and Response (XDR)
Firewall Security
Mail Security
Penetration Testing Services
Security Baseline Assessment
User Defence
Vulnerability Detection Response (VDR)
Wi-Fi Security

Backup & Recovery Solutions

Hybrid Backup
Enterprise Backup
Mail Archiving

Public & Private Cloud Solutions

Azure Management and Monitoring
Microsoft 365 Administration
Private Cloud
Microsoft CSP

Helpdesk & Field Services Solutions

Professional Services & Consulting Solutions

Monitoring & Management Solutions

Hardware Maintenance Solutions

Application Management Services

Telco Industry Solutions

AI Business Solutions

Your partner in digital transformation

Helping the next generation of MSP and IT solution providers transform and grow.

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Types of Partners

Managed Services Provider (MSP)

Internet Service Provider (ISP)

Value Added Reseller (VAR)

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Partnership Overview

Jolera’s partner program offers flexibility to engage with us on your terms. We have spent more than two decades building award-winning best in class partner enablement and turnkey end-customer solutions for you.

Partner Program

Jolera has three partner programs to choose from: Select, Preferred and Premier.

Learn about us and the legacy we have created

At Jolera, we treat each MSP partner with specialized care. With more than 20 years of IT experience, we offer the latest technology to navigate cloud, security, endpoint, and storage needs.

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About Us

Jolera is widely recognized as a global managed services leader. We started as managed services provider over 20 years ago and have been at the forefront of managed services innovation ever since.


Our People

As a service provider our main goal is to make the customer happy. For that final goal, we need passionate and happy people working with us – Our People Are Our Biggest Asset.


Our Leaders

We are performance driven at the core - tying together best of breed technology and industry leading expertise with pragmatic processes built to deliver outcomes.

Meet Our Leaders!