OUR LEADERSHIP
Leading our People and Operations
Our Executive Team
Alex Shan
Chief Executive Officer
Alex Shan
Chief Executive Officer
Alex Shan has been driven to redefine the IT MSP landscape for the last 20+ years. With the goal to deliver high-end managed services along with security as-a-service to customers. It is with that same approach that Shan, today, leads Jolera as CEO into a new direction to empower the MSP community with state-of-the art as-a-service solutions that they can take to market. During his leadership at Jolera, the company has won multiple CDN Channel Elite Awards including Solution Provider of the Year as well as Dell Canada’s Partner of the Year award. Throughout his career, Shan has embarked on supporting many non-profits such as Special Olympics, Right to Play, Joe Carter Foundation, Worldvision, and the Scott Mission.It is with this compassion and focus on giving back that has made a difference not only on Shan’s passion an drive but has impacted the entire fabric of our organization. Doing things because we care and our passionate about is a big part of Shan’s driving force.
Joseph Khunaysir
Founder & Chief Technology Officer
Joseph Khunaysir
Founder & Chief Technology Officer
Joseph Khunaysir is the founder of Jolera Inc. in 2001. He currently serves as Chief Technology Officer and President of Jolera spearheading the company’s drive to for the unique marketing and product placement initiatives. Khunaysir has had great intuitive vision to keep Jolera ahead of the game investing critical time, effort, and dollars into our cutting edge managed & security services platform. Surrounding himself by incredible team members Joseph has helped navigate Jolera through 2 recessions and the Dot Com bust of the 2000s. Always about building a powerhouse IT services organization that not only defines new trends but also challengs itself to grow and perform. Khunaysir’s goals have become reality building one of the strongest self propelling I.T. organizations in North America run by a team he would happily refer to as family.
Manish Govindaraj
Chief Operating Officer
Manish Govindaraj
Chief Operating Officer
Manish Govindaraj is the Chief Operating Officer for Jolera Inc. and been transforming our organization for the last 5+ years. Govindaraj brings plenty of global operational experience to our organization having served in many leadership roles before. As COO, Govindaraj was instrumental in the development of the company’s Artificial Intelligence integration that has been a boon for Jolera’s MSP partners. Govindaraj has been recognized as a strategic thinker in the industry developing disruptive people, process, and technology solutions for the marketplace.
Chris Black
Chief Revenue Officer
Chris Black
Chief Revenue Officer
Chris Black is the Chief Revenue Officer for Jolera Inc. As CRO, Black’s extensive knowledge and experience as a leader in sales and technology has helped Jolera grow significantly through MSP and channel partners. Since Chris’s arrival to Jolera the growth and organization on the sales program teams has been revolutionary. Black is full of dedicated compassion that has infiltrated into the Jolera DNA. With this dedication and fire Black has consistently advanced the teams and pushed for better channel sales initiatives and building cutting edge national go-to-market organizations. Black brings an energetic and caring leadership style that is helping shape the Jolera story to our client and partner community. It is not surprise the success Black and his team has achieved.
José Martins
Senior Vice President, Partner
José Martins
Senior Vice President, Partner
Jose Martins is a Partner and Senior Vice President of Jolera in its European head office in Porto, Portugal. For the past six years, Martins has led the European operation for Jolera developing new initiatives such as Network Operations Centre, Secure Operations Centre, Professional Services, Service Desk, Project Management Office and a pre-sales and channel team. The veteran of many posts at companies such as IT Dezk, PwC, Sage and 32 Senses, Martins is currently spearheading Jolera’s European expansion into Spain, Italy, and the UK. In that time, he has opened Jolera’s Spain office in Madrid in 2022 delivering as-a-service solutions in security, help desk, cloud and backup to the country’s top MSPs and channel partners. Since 2015, Martins has built up the team at Jolera in Porto from a small group of four people to more than 80 today.
Sagar Vyas
Chief Information & Security Officer
Sagar Vyas
Chief Information & Security Officer
Sagar Vyas is a seasoned global cybersecurity and information technology leader. For over eight years, he has been responsible for various large transformation programs with complex integrations into Jolera’s vast ecosystem. Sagar can draw on broad knowledge garnered from working with every aspect of the organization including sales, finance, legal, technology management, and cybersecurity. As CISO, Sagar has spearheaded the transition to new cybersecurity and data protection services including detection and response, SIEM, DevSecOps, and transforming Jolera’s cyber incident response practice. He continues to lead the innovation team at Jolera and is responsible for the development of new technology, services, and integration.
Our Executive Team
Alex Shan
Chief Executive Officer
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It is with that same approach that Shan, today, leads Jolera as CEO into a new direction to empower the MSP community with state-of-the art as-a-service solutions that they can take to market. During his leadership at Jolera, the company has won multiple CDN Channel Elite Awards including Solution Provider of the Year as well as Dell Canada’s Partner of the Year award. Throughout his career, Shan has embarked on supporting many non-profits such as Special Olympics, Right to Play, Joe Carter Foundation, Worldvision, and the Scott Mission.It is with this compassion and focus on giving back that has made a difference not only on Shan’s passion an drive but has impacted the entire fabric of our organization. Doing things because we care and our passionate about is a big part of Shan’s driving force.
Joseph Khunaysir
Founder & Chief Technology Officer
Show More
Khunaysir has had great intuitive vision to keep Jolera ahead of the game investing critical time, effort, and dollars into our cutting edge managed & security services platform. Surrounding himself by incredible team members Joseph has helped navigate Jolera through 2 recessions and the Dot Com bust of the 2000s. Always about building a powerhouse IT services organization that not only defines new trends but also challengs itself to grow and perform. Khunaysir’s goals have become reality building one of the strongest self propelling I.T. organizations in North America run by a team he would happily refer to as family.
Manish Govindaraj
Chief Operating Officer
Show More
As COO, Govindaraj was instrumental in the development of the company’s Artificial Intelligence integration that has been a boon for Jolera’s MSP partners. Govindaraj has been recognized as a strategic thinker in the industry developing disruptive people, process, and technology solutions for the marketplace.
Chris Black
Chief Revenue Officer
Show More
Since Chris’s arrival to Jolera the growth and organization on the sales program teams has been revolutionary. Black is full of dedicated compassion that has infiltrated into the Jolera DNA. With this dedication and fire Black has consistently advanced the teams and pushed for better channel sales initiatives and building cutting edge national go-to-market organizations. Black brings an energetic and caring leadership style that is helping shape the Jolera story to our client and partner community. It is not surprise the success Black and his team has achieved.
José Martins
Senior Vice President, Partner
Show More
For the past six years, Martins has led the European operation for Jolera developing new initiatives such as Network Operations Centre, Secure Operations Centre, Professional Services, Service Desk, Project Management Office and a pre-sales and channel team.
The veteran of many posts at companies such as IT Dezk, PwC, Sage and 32 Senses, Martins is currently spearheading Jolera’s European expansion into Spain, Italy, and the UK. In that time, he has opened Jolera’s Spain office in Madrid in 2022 delivering as-a-service solutions in security, help desk, cloud and backup to the country’s top MSPs and channel partners.
Since 2015, Martins has built up the team at Jolera in Porto from a small group of four people to more than 80 today.
Sagar Vyas
Chief Information & Security Officer
Show More
For over eight years, he has been responsible for various large transformation programs with complex integrations into Jolera’s vast ecosystem. Sagar can draw on broad knowledge garnered from working with every aspect of the organization including sales, finance, legal, technology management, and cybersecurity. As CISO, Sagar has spearheaded the transition to new cybersecurity and data protection services including detection and response, SIEM, DevSecOps, and transforming Jolera’s cyber incident response practice. He continues to lead the innovation team at Jolera and is responsible for the development of new technology, services, and integration.
Leadership You Can Count On
Testimonials From Our Team
“I was fortunate enough to have Joe Khunaysir as my mentor from my first day with Jolera.
I fondly remember him handing me a whitepaper on Azure and ‘strongly suggesting’ that I get comfortable with all things cloud. His clarity of vision was apparent in Jolera’s push to embrace Azure, Office 365 and other technologies, especially in security and remote work. This vision is supported by a dogged determination to build a robust business by accurately identifying customer needs and building effective shared-service solutions that are easy to understand, even at the expense of cannibalizing existing lines of business. This exposure and the support that came with it has been a vital part of evolution in the industry and workplace.”
Simon F.
Sales
“Chris has always been a great leader. He knows how to put the right people in the right roles and then empowers them to do the job they are tasked with. When required, he is always there for support and guidance and always has your back. He isn’t afraid to critique when required and as someone who you can trust, you know it’s always coming from the right place which is to make you better not put you down.”
Aaron G.
Sales
“Alex Shan values are Commitment, Trust and Respect. He is passionate about technology and its potential in shaping business and helping it thrive, he is the type of leader/CEO that can see opportunities coming from a mile away.”
Hugo P.
Professional Services
“Manish owns two characteristics which I consider crucial in a leader: he listens to the team and gives us voice! The way he communicates, empathizes and shows interest are great examples of his effective leadership skills. He’s always available to help and to give us the best opportunities to learn and to be successful. “
Filipa A.
People and Culture
“José is a very pragmatic and objective-oriented person. Working under José’s leadership is always an inspirational experience, you feel that your opinion is heard and, even during difficult times, José is able to provide confidence and directions on how to achieve the best outcome. He cultivates a culture of trust and respect and empowers people to become autonomous and successful.”
Hugo S.
Platform Delivery, Cyber Security
“Joseph’s action-oriented leadership is transformative and infectious. He has been my mentor since i started Jolera. As a coach and mentor, Joe combines both wisdom and warmth. He is the embodiment of positive leadership and he continues to guide me towards better leadership and management practices.”
Candy V.
Marketing and Enablement
