Business Challenges
The world’s largest single purchaser of alcoholic beverage products faced a critical IT upgrade across its 665 retail locations in Ontario. With over 3,000 back-office computers requiring replacement, the project had to be executed swiftly within a tight 60-day window. The challenge was amplified by the need to minimize disruptions to store operations while ensuring seamless deployment.
Industry
Retail
Goal
Nationwide Retail IT
Infrastructure
Replacement and Modernization
Project Scope
665 Locations
3,000 Units
60 Days
Partners
Dell Canada
Solution Overview
665Retail Locations
Overhaul and update of back-office computers across all sites in Ontario.
Secure retrieval and disposal, including data destruction.
2,500+New Units
Staging, imaging, testing, and deployment of over 2,500 computers.
60Days Deadline
Tight project timeline, despite a delayed start, with installations limited to 4 business days per week.
- No Disruptions
Deployment executed without any interruptions to store operations. - Precise Coordination
Required meticulous scheduling and resource management to meet the deadline. - Collaboration with Dell
A joint effort where Dell provided the technology solution and Jolera managed the deployment approach, ensuring seamless execution.
Proven Client Results
- Swift Deployment with Minimal Disruption
The project was completed within the 60-day deadline, ensuring that all 665 locations experienced zero downtime during operations. - Efficient Rollout Across Multiple Locations
With strategic scheduling and precise logistics, all units were installed across geographically dispersed locations with high efficiency. - Enhanced Operational Efficiency
The client benefited from updated technology, reducing the risk of operational hiccups and improving overall store performance. - Transparency and Confidence in Execution
Real-time reporting and daily progress updates provided the client with full visibility into the deployment process, boosting confidence and ensuring proactive issue resolution.
Our strategic Approach
- Tailored Planning and Execution
Jolera worked closely with the client to understand their unique requirements and tailor a rollout schedule that met operational needs without interruption. - Robust Training and Preparation
Our team ensured that all technicians were thoroughly trained and equipped with the necessary tools, minimizing the need for revisits and ensuring high-quality deployment. - Seamless Supply Chain Management
By partnering with logistics experts, we ensured timely delivery and installation of equipment, keeping the project on track. - Cost Control and Budget Adherence
With a rigorous cost-tracking mechanism, we managed all variable expenses effectively, delivering the project within budget.
Key Solutions Behind the Transformation
Our collaboration with the retail giant leveraged Jolera’s key solutions to deliver success. Discover how these services made an impact and how they can support your business.
Client Success Stories
“Jolera’s team demonstrated exceptional professionalism and efficiency. The project was a success, with zero disruptions to our operations, thanks to their meticulous planning and execution.”
“Thanks to Jolera’s proactive approach and innovative solutions, we successfully upgraded all our locations on time, even in challenging conditions.”
