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Scaling IT Support for Acquisition-Led Growth

Scaling IT Support for Acquisition-Led Growth

A North American manufacturer in the homebuilding sector had built much of its growth through acquisitions. As new businesses joined the organization, the IT team needed to support additional users and higher service volumes without allowing the help desk to become a...
Building a Repeatable Managed Services Growth Engine

Building a Repeatable Managed Services Growth Engine

How a major communications provider overcame the challenges of fragmented IT offerings to build a scalable, profitable managed services business. By partnering with Jolera, the organisation gained the operational maturity, commercial enablement, and standardised...