The value of a Security Operations Center for MSPs
Scale representing the value of a SOC for MSPs
November 19, 2021

When you work inside of a Security Operations Center (or SOC for short), the day never ends. It’s demanding and often a seven-days-a-week job, according to Sagar Vyas, the Global Cybersecurity Evangelist for Jolera Inc.

Working inside a SOC is a fast-paced environment where SOC professionals handle events such as alert notifications, triages, security incident responses, and explore how to contain threats that may occur in the future (also called Threat Hunting).

“You are doing multiple things and you have to be able to pivot quickly through them. This is a complex job and finding people with the right skillset for it is has been a challenge, especially in Canada,” Vyas added.

Associate partner, cloud, and security for CrucialLogics’ Claudio Damaso joined Vyas on a panel discussion for the ChannelNext Central Conference in Toronto on the topic of MSP Security, echoing Vyas with his own experiences in SOC.

“We have a dedicated team at CrucialLogics and they eat, breathe, and sleep security.”

Damaso emphasizes that one cannot get by in a SOC with just a background in a few security courses.

“Many people are in the game because they are passionate about alerts, analyzing threats and their intelligence, and predicting future threats,” Damaso said.

Increasing importance in SOCs has been prevalent in both business and government organizations of all sizes. Fresh research from Statista, Canada, found that the total addressable market for SOCs is projected to reach $30 billion USD by the end of 2021.

Over the course of the past 19 months of the Covid-19 pandemic, the thread volumes for SOCs significantly increased, predominantly due to the shift to remote and online work-related security challenges.

Operating a SOC during the pandemic was anything but easy, as “the Internet [doesn’t] stop at the Canadian border,” Damaso explained.

“You need to [be] proactive and preemptive [about threats] before they reach your customer. It’s a constant battle!”

For Managed Services Providers (MSPs), operating without a strong SOC can be detrimental to cybersecurity. Partnering with a skilled SOC provider is the primary suggested strategy for mitigating the high risks of cyber-attacks before they affect customers.

Vyas cautioned that the blurred lines of responsibility of things like handling data and responding to security breaches requires the navigation and reliability of a well-vetted SOC partner. Well-trained SOCs reduce the costs associated with security and malware and can support MSPs in long-run with security intelligence reporting.

IBM recently published a report titled ‘Cost of a Data Breach Report 2021’, illuminating the average cost of a data breach this year: $4.24 million, an almost 10% increase from the previous year.

So where does this leave MSPs? Many are speculative of automation and machine learning as a way of both preventing and reducing the costs associated with cybersecurity. Both Jolera and CrucialLogics are SOCs committed to advancing the way the industry understands cybersecurity; Jolera recently released an AI-driven Endpoint Detection Response (EDR) solution targeting this exact area of developing technology.

Vyas said it simply: “The time for advanced and effective cybersecurity and SOCs is now.”

 

By Paolo Del Nibletto

You May Also Like…

0 Comments

Submit a Comment

Your email address will not be published.

Solutions to Grow Your Business

We've got you covered with our comprehensive portfolio of solutions.

Cybersecurity Solutions

Cyber Incident ​Response
Endpoint Detection and Response (EDR)
Extended Detection and Response (XDR)
Firewall Security
Mail Security
Penetration Testing Services
Security Baseline Assessment
User Defence
Vulnerability Detection Response (VDR)
Wi-Fi Security

Backup & Recovery Solutions

Hybrid Backup
Enterprise Backup
Mail Archiving

Helpdesk & Field Services Solutions

Monitoring and Management Solutions

Professional Services & Consulting Solutions

Public and Private Cloud Solutions

Azure Management and Monitoring
Microsoft 365 Administration
Private Cloud
Microsoft CSP

Your partner in digital transformation

Helping the next generation of MSP and IT solution providers transform and grow.

businessmans handshake

Partnership Overview

Jolera’s partner program offers flexibility to engage with us on your terms. We have spent more than two decades building award-winning best in class partner enablement and turnkey end-customer solutions for you.

progress

Partner Program

Jolera has three partner programs to choose from: Select, Preferred and Premier.

Learn about us and the legacy we have created

At Jolera, we treat each MSP partner with specialized care. With more than 20 years of IT experience, we offer the latest technology to navigate cloud, security, endpoint, and storage needs.

vintage pocket watch vintage background concept

About Us

Jolera is widely recognized as a global managed services leader. We started as managed services provider over 20 years ago and have been at the forefront of managed services innovation ever since.

progress

Our People

As a service provider our main goal is to make the customer happy. For that final goal, we need passionate and happy people working with us – Our People Are Our Biggest Asset.

progress

Our Leaders

We are performance driven at the core - tying together best of breed technology and industry leading expertise with pragmatic processes built to deliver outcomes.

Meet Our Leaders!