Who does what
Mimica provides the platform. Jolera turns it into decisions, and then into results.
Software alone gives you data. The value comes from scoping it well, interpreting it, and acting on it.
The platform
Passive recorders
Capture real work across every system people touch
Opportunity mining
Finds every process and scores time, automation potential and ROI
Process mapping
Every step, decision path, exception and handoff, auto-documented
Conversational analysis and benchmarks
Ask questions of the recorded work; forecast the gain AI should deliver
What Jolera adds
Scoping and team selection
Choosing the team and goals where evidence will matter most
Deployment and employee briefing
Recorders installed with IT; staff know what’s recorded and how to pause it
Analysis and executive readout
The findings translated into hours, dollars and a clear recommendation
Build, run and re-measure
We build the top opportunities, secure them, and prove the return on the same work
What we need from you
An executive sponsor
Someone who owns the outcome and the readout
One team
8–10 people doing repetitive computer work
IT approval
To install the recorders on that team’s machines
Two meetings
A kickoff and the final readout. Your team keeps working as normal in between.
How it works
From kickoff to readout in two to four weeks.
What you receive
Three deliverables your leadership team can act on.
Inside the platform
Built for trust
- ✓Process management, never performance management. We study how work flows, not how individuals perform.
- ✓Transparent to employees. They can see what’s recorded and pause it at any time.
- ✓One team, clear scope. Recording is limited to the agreed team and period.
A good fit if…
- ✓A team spends much of its day on repetitive work across several systems
- ✓Leadership wants evidence before committing an AI budget
- ✓You’ve had AI pilots that didn’t show a clear return
- ✓Common teams: service desk, finance and accounts payable, customer service, operations
Proof · we run it on ourselves
Helix AI has run on our own service desk for over two years.
109,878
tickets pre-processed by automation
$1.25M
verified savings, 42 live automations
12+ FTE
freed for higher-value work
$2.6M
projected annual savings as it scales
Measured on Jolera’s own service desk. Figures as of October 2026
Process Intelligence questions
What people usually ask
Does our team need to change how they work?+
No. The recorders run passively in the background. There are no workshops or interviews to sit through; the team works as normal.
Are you monitoring individual employees?+
No. This is process management, never performance management. Employees can see what is recorded and pause recording at any time.
How many people take part?+
Typically eight to ten recorders on one team, which is enough to see real patterns, exceptions and handoffs.
When do we see the first results?+
A ranked list of opportunities is ready in under two weeks. The full executive readout follows at the end of the two-to-four-week assessment.
What happens after the readout?+
You decide. Most clients move into a data readiness review and then build the top opportunities with Jolera. Once they’re live, we re-run the recorders on the same work to prove the return.
Give us one team and two weeks.
If the evidence doesn’t justify a roadmap, you’ve lost nothing but one meeting. In 30 minutes we’ll help you pick the right team to start with.
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