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Helix AI Industries Higher education

Helix AI for universities and colleges

AI transformation for the whole institution, done responsibly.

From teaching and learning to research, recruitment, advancement and campus operations, Jolera helps universities and colleges put AI to work with the governance, privacy and accountability academia demands.

IN DELIVERY TODAY

A multi-year, institution-wide AI transformation program for a Canadian university.

5

institutional priority areas

24 mo

staged program

Assessment and design, AI governance, pilots, university-wide rollout and knowledge transfer.

The challenge

Every part of campus wants AI. Few institutions have a plan that ties it together.

Scattered experiments

Faculties, departments and staff try AI tools independently, with no shared standards or way to scale what works.

Student data and privacy

Student, research and personal information must stay protected under privacy and accessibility requirements.

Trust and academic values

AI must be fair, explainable and accountable, and support learning rather than undermine it.

Complex systems

Student information, learning management and CRM systems all need to work with AI, securely.

Where AI helps

Five areas of the institution, one connected program.

Start with the area that matters most to you. Each use case is designed with your people, piloted, measured, then scaled.

Teaching, learning and student experience

  • ✓Intelligent tutoring that offers 24/7/365 support and encourages critical thinking
  • ✓Personalized learning pathways aligned to competency frameworks
  • ✓Grading assistance that flags patterns for instructor review
  • ✓Curriculum insights for faculty and early alerts for at-risk students

Research

  • ✓Faster literature reviews: find, summarize and synthesize papers
  • ✓Advanced data analysis and synthetic data generation
  • ✓Support for grant proposal development
  • ✓Automated cataloguing and metadata tagging

Recruitment, admissions and enrolment

  • ✓Conversational agents that answer prospective students instantly
  • ✓Transcript and credential processing, with suspected fraud flagged for review
  • ✓Program demand forecasting to plan offerings and recruitment

Marketing and advancement

  • ✓Personalized campaigns for prospects, alumni and donors
  • ✓Social listening and sentiment analysis for proactive engagement
  • ✓Targeted digital advertising and personalized web content

Administration and operations

  • ✓24/7/365 IT support agents that triage tickets and answer common questions
  • ✓Self-service access to the knowledge base for students and staff
  • ✓Process intelligence on administrative teams to find what to automate next

Not sure where to start?

Explore your priorities, identify the right opportunities, and understand the best next step for your organization.

Talk to an AI specialist

Our approach

A staged program that earns trust at every step.

Nothing is built until the design is validated with your stakeholders, and nothing is scaled until a pilot has met agreed success measures.

1 STAGE 1 Assess and design Stakeholder workshops across every priority area, a review of systems and data, an ethics review, and success measures for each pilot.
2 STAGE 2 Govern An AI governance framework covering ethics, bias detection, explainability, model monitoring and regulatory compliance.
3 STAGE 3 Pilot Use cases developed, tested with real users and evaluated against agreed KPIs before anything scales.
4 STAGE 4 Scale and train Institution-wide rollout, role-based training materials and a train-the-trainer program for faculty and staff.
5 STAGE 5 Optimize and transfer Ongoing performance monitoring, improvements from user feedback, and full knowledge transfer to your teams.

Built for academia

Designed around the way institutions work, and the obligations they carry.

Responsible AI by design

Bias detection, explainability and continuous monitoring for model drift, guided by principles of fairness, transparency and accountability.

Privacy and compliance

Governance aligned to privacy and accessibility legislation such as FIPPA and AODA in Ontario, with data residency in Canada available.

Your data stays yours

Institutions keep ownership of their data. Models trained only on your data, for your use cases, belong to you, subject to platform providers’ rights.

Works with your campus systems

Integrations with student information, learning management and CRM platforms such as Banner, Canvas, Salesforce and HubSpot, using APIs and standards like LTI and xAPI.

Model flexibility

The right model for each use case: native, fine-tuned or third-party, on platforms including IBM watsonx, OpenAI, Google and Anthropic.

Education expertise on the team

A senior AI education consultant guides design so solutions stay aligned with sound teaching practice.

Platforms

IBM watsonx OpenAI

Our experience

We’re delivering this today for a Canadian university.

A 24-month, institution-wide program spanning teaching and learning, research, recruitment and enrolment, marketing and advancement, and administration. It covers an enterprise AI platform, a governance framework, integrations with campus systems, pilots and a university-wide rollout.

"For us, AI has to be fair, explainable, and accountable, and it has to support learning rather than undermine it. A structured approach that pilots, measures, and then scales gives our community the confidence to adopt it."

Higher education questions

What institutions usually ask

Do we have to commit to a full multi-year program?+

No. Many institutions start with an AI assessment or a single priority area, such as student services or IT support, and expand once pilots prove their value.

How do you protect student data?+

Through a governance framework set up early in the program, data classification before anything is built, role-based access, encryption and audit trails, with data residency in Canada available. Your institution keeps ownership of its data.

Will AI replace faculty judgment?+

No. Tools like grading assistance and curriculum insights flag patterns and make recommendations for instructors to review. Faculty stay in control of academic decisions.

Can you work with our existing systems?+

Yes. We integrate with student information, learning management and CRM systems using APIs, pre-built connectors and standards like LTI and xAPI, working alongside your IT team.

Can you respond to our RFP?+

Yes. We regularly respond to public-sector and institutional procurement processes. Get in touch and we’ll be glad to take part.

Bring AI to your campus, responsibly.

In 30 minutes our higher education team will talk through your priorities and suggest where to begin.

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