About Jolera

Jolera Inc. is a multinational technology hybrid aggregate service provider focused on network architecture and IT solution service and delivery. Jolera is committed to innovating the cloud and managed service market space with disruptive solutions for customers, the channel, and the tech and telecom industries around the world.

Jolera delivers customized technology solutions, network architecture, device management, and end-user support. Jolera’s mandate is to create forward thinking, disruptive, Cloud and Managed Service solutions that partners can brand and market as their own. By providing unique technological solutions and service, partnered service providers can focus on their client bases and core competencies.

With a growing staff of more than 150, Jolera designs and delivers technology systems that encompass key traits – effectiveness, competitiveness, scalability, and affordability. Jolera offers managed services for servers, storage, networking, security, backup, recovery, and cloud services.

Our Mission

Alex Shan
CEO

Repeatable Results

To earn the loyalty of our clients by consistently delivering positive and measurable results.

Manish Govindaraj
COO

Unparalleled Uptime

To provide unparalleled technology support for our clients 24 hours a day, 7 days a week, 365 days a year.

Joseph Khunaysir
President/CTO

The Bigger Picture

To take ownership of clients’ technology needs by understanding their respective businesses’ challenges and opportunities.

Our Core Values

WE ENCOURAGE TEAMWORK

Jolera excels at group collaboration. Powered by diverse expertise and shared initiatives, Jolera is a collaboration driven team dedicated to providing the ultimate service experience.


WE PRACTICE CITIZENRY

Maintaining a leadership role in the global community by providing charitable organizations with affordable and sustainable information technology solutions

WE MAINTAIN RELATIONSHIPS

Built on trust, integrity, and honour; delivered to clients, associates and partners alike.


WE HOLD ACCOUNTABILITY

By maintaining strong communication, transparency through the entire project, accepting responsibility, and maintaining ownership.

6 Sigma Lean is what drives every action in a project within Jolera. By integrating the DMAIC process with every level within the organization there is maintenance of clarity with each project.

About Our Process

DEFINE

  • 01

    • Define the problem statement
    • Document project charter
    • Define project goals, scope, resources, constraints, dependencies, etc.

MEASURE

  • 02

    • Capture baseline (current state)
    • CTQs defined
    • Assessment

Analyze

  • 03

    • Determine potential solutions
    • Identify optimal solution
    • Prepare project implementation plan

Implement

  • 04

    • Implement solution
    • Test for completion of implementation

Control

  • 05

    • Document implemented solution
    • Post Implementation Review
    • Lessons learned summarized

Achievements


Don’t take our word for it…See our awards for yourself!

2016

Best Security Solution of the Year
Best Mobile Solution of the Year

2015

Solution Provider of the Year
Central Canada Partner of the Year
Service Provider of the Year

2011

Best Computing Solution

2010

Best Enterprise Solution

2009

Best Mid-Market Solution Provider

2008

Best Service Organization

2015

Dell Partner of the Year

2011

Dell Partner of the Year

2010

Dell Partner of the Year

profit-100

2010

2009

2008