Services and Solutions

Comprehensive Coverage for Your MSP


What Do You Get?

Your Benefits of Partnering with Jolera

Transform Your Customer Experience

Grow With Innovative Solutions

Ignite Your Recurring Revenue

Slash Your Risks and Costs

Next-Generation Managed Services

Backed by Industry Leading Vendors

We understand your clients are demanding cost-effective, reliable, and secure solutions to manage their infrastructure and networks. Our platforms are built with this in mind – combining best in class technology, award-winning services, subscription-based billing and a globally proven approach – this is disruption.

Secure IT – Next-Generation Security Platform

Our Secure IT portfolio offers a wide range of integrated security solutions designed to protect organizations against evolving security threats. Bring the power of layered security into the conversation with packages that include next-gen technology, industry-leading SIEM, our award-winning NOC and SOC management and remediation services.
• Next-Gen Firewall
• SOC / NOC Services (24/7/365)
• Security Information and Event Management (SIEM)
• Managed Cisco Meraki Wireless Access Points (Hardware + Licensing Included)
• Managed Meraki Switches (Hardware + Licensing Included)
• Managed McAfee Endpoint Protection
• Managed Credential Monitoring and Cybersecurity Training
• Managed Office 365 Security, Backup, Archiving & Marketing Tools
• Security Assessments; Vulnerability and Penetration

Store IT - Backup and Recovery Services

Store IT – Hybrid Storage

Store IT is our portfolio of business-ready Backup & Recovery solutions. Our subscription-based solutions include best in class technology, full management and remediation all for a low monthly price.

• Managed Barracuda Hybrid Backup
• Managed Barracuda Cloud Backup
• Managed Veeam Backup
• Professional Services and Some Limited Managed Services Available for Other Technology Vendors

Manage IT - Administration and Monitoring

Manage IT – Proactive 24/7/365 IT Management

Manage IT provides clients with 24/7/365 IT management service, which includes monitoring, support/troubleshooting, maintenance, reporting and asset management of their IT infrastructure.

  • Manage IT Server (Physical) 
  • Manage IT Server (Virtual) 
  • Manager IT Hypervisor 
  • Manage IT Storage (SAN/NAS) 
  • Manage IT Citrix Device 
  • Manage IT Load Balancer 
  • Manage IT Switch Max 48 Ports/unit
  • Manage IT Router/controller 
  • Manage IT Firewall 
  • Manage IT Wireless Access Point 
  • Manage IT Endpoint 
  • Manage IT Endpoint W/ Anti-virus 
  • Manage IT Cloud (Public Cloud – Tenancy) 
  • Manage IT Mac Service (AD/VPN/Office 365)
Support IT - Highly technical support team

Support IT – Multilingual Help Desk Experts Available 24/7/365

Support IT is our award-winning global service desk team available 24/7/365 in multiple languages. The help desk and onsite services are staffed by a carefully selected and trained technical support team.

  • Security Operations Center
  • Network Operations Center
  • Hypercare Available
  • Support Languages Available: English, French, Spanish, Portuguese
  • 3 Tiers
  • White-glove Service Available
  • Customizable
Virtualize IT - Data and applications storage

Virtualize IT – Your Infrastructure in the Cloud

Virtualize IT is our hosted cloud service offering that allows customers to migrate their infrastructure onto our hosted private cloud or public cloud.

  • Private Data Center Locations: Toronto, Montreal, Vancouver, Lisbon
  • Microsoft Azure
  • Google Cloud
  • Amazon Web Services
Consult IT - Custom IT Solutions

Consult IT – Professional Services

Are you limited to your resources and scope of work you can do? Jolera’s Professional services are here to help your organization deliver design, assess, implement and assure top-notch quality is delivered.