{"id":242460,"date":"2026-01-26T11:08:58","date_gmt":"2026-01-26T11:08:58","guid":{"rendered":"https:\/\/www.jolera.com\/jolera-na-lenovo-360-como-a-ia-esta-a-remodelar-o-modelo-msp\/"},"modified":"2026-04-10T15:43:40","modified_gmt":"2026-04-10T15:43:40","slug":"jolera-na-lenovo-360-como-a-ia-esta-a-remodelar-o-modelo-msp","status":"publish","type":"post","link":"https:\/\/www.jolera.com\/pt-pt\/jolera-na-lenovo-360-como-a-ia-esta-a-remodelar-o-modelo-msp\/","title":{"rendered":"Jolera na Lenovo 360: Como a IA est\u00e1 a remodelar o modelo MSP"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; custom_padding=&#8221;||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; header_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; header_text_color=&#8221;#056CF2&#8243; header_font_size=&#8221;32px&#8221; header_3_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; header_3_font_size=&#8221;32px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;||90px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p data-start=\"472\" data-end=\"729\">No passado dia 15 de janeiro, <a href=\"https:\/\/www.jolera.com\/pt-pt\/a-nossa-lideranca\/\"><strong>Chris Black &#8211; CRO da Jolera<\/strong><\/a> &#8211; participou na <strong data-start=\"503\" data-end=\"531\">Lenovo 360 MSP Tech Talk<\/strong> em Los Angeles, juntando-se a Managed Service Providers (MSPs), l\u00edderes tecnol\u00f3gicos e parceiros da ind\u00fastria para examinar como a Intelig\u00eancia Artificial est\u00e1 a revolucionar o modelo de neg\u00f3cio MSP.<\/p>\n<p data-start=\"731\" data-end=\"1164\">Emoldurado pela mensagem <strong><em data-start=\"753\" data-end=\"797\">&#8220;A IA n\u00e3o \u00e9 uma atualiza\u00e7\u00e3o. \u00c9 um acerto de contas&#8221;,<\/em>\u00a0<\/strong>as discuss\u00f5es foram al\u00e9m da efici\u00eancia operacional e da automa\u00e7\u00e3o. Ao lado de l\u00edderes e vozes do mundo dos MSP, como <strong data-start=\"907\" data-end=\"948\"><span class=\"hover:entity-accent entity-underline inline cursor-pointer align-baseline\"><span class=\"whitespace-normal\">Arsalan Eizadirad, <\/span><\/span><\/strong>o foco foi a forma como a IA est\u00e1 a acelerar a mudan\u00e7a dos modelos de servi\u00e7o baseados em tickets e SLAs, para servi\u00e7os orientados para resultados. Uma responsabiliza\u00e7\u00e3o mais clara e novos fluxos de receitas constru\u00eddos em torno de capacidades ativadas por IA.<\/p>\n<p data-start=\"1166\" data-end=\"1491\">Um tema recorrente ao longo do evento foi o facto de a IA j\u00e1 n\u00e3o ser uma considera\u00e7\u00e3o futura para os MSP. \u00c9 um diferenciador estrat\u00e9gico atual. Os MSPs que conseguirem traduzir a IA em resultados comerciais mensur\u00e1veis estar\u00e3o melhor posicionados para criar valor, relev\u00e2ncia e confian\u00e7a a longo prazo com os seus clientes.<\/p>\n<p data-start=\"1493\" data-end=\"2007\"><strong data-start=\"1493\" data-end=\"1566\">Esta perspetiva alinha-se fortemente com a <a href=\"https:\/\/www.jolera.com\/pt-pt\/fornecedor-de-servicos-geridos\/\">forma como a Jolera apoia os MSPs atualmente.<\/a><\/strong> A Jolera trabalha em conjunto com os parceiros MSP para os ajudar a operacionalizar a IA de uma forma pr\u00e1tica e escal\u00e1vel, desde a moderniza\u00e7\u00e3o dos modelos de presta\u00e7\u00e3o de servi\u00e7os e <a href=\"https:\/\/www.jolera.com\/pt-pt\/dados-e-ia\/\">a integra\u00e7\u00e3o da IA nas opera\u00e7\u00f5es de TI existentes<\/a>, at\u00e9 \u00e0 cria\u00e7\u00e3o de novas ofertas centradas nos resultados que apoiam o crescimento do neg\u00f3cio. Em vez de tratar a IA como uma solu\u00e7\u00e3o aut\u00f3noma, a Jolera aborda-a como parte de uma transforma\u00e7\u00e3o mais ampla da forma como os MSPs fornecem valor, gerem o risco e geram receitas sustent\u00e1veis.<\/p>\n<p data-start=\"2009\" data-end=\"2226\">Os conhecimentos partilhados na Lenovo 360 MSP Tech Talk refor\u00e7am uma dire\u00e7\u00e3o clara para a ind\u00fastria e para o papel cont\u00ednuo da Jolera em ajudar os MSPs a navegar nesta mudan\u00e7a com confian\u00e7a, estrutura e impacto no mundo real.<\/p>\n<p>[\/et_pb_text][et_pb_gallery gallery_ids=&#8221;242457,242458&#8243; orientation=&#8221;portrait&#8221; show_title_and_caption=&#8221;off&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; border_radii_image=&#8221;on|6px|6px|6px|6px&#8221; box_shadow_style_image=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>No passado dia 15 de janeiro, Chris Black &#8211; CRO da Jolera &#8211; participou na Lenovo 360 MSP Tech Talk em Los Angeles, juntando-se a Managed Service Providers (MSPs), l\u00edderes tecnol\u00f3gicos e parceiros da ind\u00fastria para examinar como a Intelig\u00eancia Artificial est\u00e1 a revolucionar o modelo de neg\u00f3cio MSP. Emoldurado pela mensagem &#8220;A IA n\u00e3o [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":242459,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[351],"tags":[],"class_list":["post-242460","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-destaques-pt-pt"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Jolera na Lenovo 360: Como a IA est\u00e1 a remodelar o modelo MSP | Jolera<\/title>\n<meta name=\"description\" content=\"Como a IA est\u00e1 a remodelar o modelo MSP, mudando o foco para os resultados e os servi\u00e7os orientados para a IA.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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