Store IT™ – Hybrid Backup Hardware
Evergreen Project – Deployment Information
Store IT – Hybrid Backup provides a simple, best practices approach to enterprise backup for physical and virtual servers (Hyper-V/VMware). Combining a purpose built onsite backup appliance and secure replication to the cloud, this solution includes leading edge technology, data deduplication, encryption, cloud storage and multiple retention capabilities to meet the most stringent of requirements.
Hardware Refresh Deployment
Frequently Asked Questions / Scenarios
There is no space in the Rack to install new backup unit.
The onsite tech will remove the old Backup unit and place on available media such as a box, table and will install the new Unit in the Rack.
The onsite technician has called in sick.
There is no guarantee that another technician will be available at the scheduled deployment time. Deployment may be rescheduled for another day.
Site is not ready or accessible.
The deployment will be rescheduled.
There is no Port available on the Network Switch.
The onsite tech will remove the old Backup unit from the Network Switch and plug the new Unit to that port. The tech will then return to wipe the old unit.
There is no access to the Firewall (where required) to allow outbound ports.
Hardware installation will take place at the scheduled deployment time. Further configuration will be rescheduled and conducted remotely once required firewall changes have been implemented.
There is no Power socket available in the UPS.
The onsite tech will remove the old Backup unit from the power socket and plug the new Unit. The tech will then return to wipe the old unit.
Equipment did not arrive on-site, is incorrect model, is defective or has been delayed for unknown reasons.
The deployment will be rescheduled.