While I don’t want to break my arm patting myself on the back, the Oct/Nov 2015 issue of the CDN ( Computer Dealers News) has Alex Shan’s and my picture on the front cover. He’s the hairless one. I’m wearing a tie.

The article on Page 12 revisits Jolera’s winning of the Solution Provider of the Year Award at the 2015 CDN Channel Elite Awards presentation. I took a moment to read the article and it brought back memories of Jolera’s history and the cost Alex and I paid in hours and sweat to arrive at this moment in time.

It wasn’t easy but in retrospect well worth the effort. We now provide gainful employment to over 120 Canadian families across the country. We offer a product which has been recognized by our peers as among the best in the Country and we deal daily with world technology leaders.

Can it get better? It sure can. But it can also get worse just as easily. There is no time to rest on one’s laurels. Competition is fierce in our industry. Amalgamations occur daily, power structures change quickly and new technology can wipe out the old literally overnight. (Where did I place that flip phone away?)

I see Jolera’s task now as becoming part of our clients’ ecosystem. In effect, I want to hear from our clients’ clients. Our solutions must respond to them, their needs, business goals, and future plans. Similarly, our technology providers must be made aware and be kept updated as to how their solutions are responding in the field and the feedback we are getting about suggested improvement and wish lists.

The providers of hardware and software and services who support such an ecosystem will thrive and be able to respond to the next wave of “ creative destruction” which if history is correct, is just around the proverbial corner.

Read the full magazine here: