Content Management

Jolera takes a strategic approach to ensure that our Knowledge Management (KM) and Content Management System (CMS) projects are successful.  Through a strategic partnership with Knowledge Capital Group, we are able to provide clients with turn key strategy, planning, design, build, roll-out and support of SharePoint Portal Sites.

Plan

•  Develop an overall strategy that will support a KM solution
•  Align an organization’s business objectives with KM goals
•  Ensure organization stakeholders are aligned with initiative
•  Identify key success factors and performance metrics
•  Formulate high-level solution , including information architecture, taxonomy, business processes, and wire-frames
•  Identification of roles and responsibilities (project and on-going)

Design and Build

• Create site layout using wireframe schematics and process.
•  Design branding skins to give the site the necessary look and feel.
•  Discuss system functionality and document specification.
•  Create infrastructure configuration requirements.
•  Build systems.
• Beta, QA, and train users on how to interact with systems.

Roll-Out

•  Align rollout and marketing strategy with system functionality.
•  Roll-out system and create a splash.
•  Address any new issues using proper QA tracking processes. 
•  Analyze usage of system and create system adjustments to better service user base.

Support

•  Implement call centre to take user inquires. 
•  Maintain servers through regular hot fix management, log review, and monitoring.Implement and monitor proper backup strategy.

Organizations all over the world are creating initiatives to develop better collaborative environments for communication between colleagues, vendors and customers. Increasingly, these solutions implement a web interface because of the availability of web browsers on all client machines. These intranet/extranets are being used for anything from collaborating and communicate with stakeholders to facilitating a learning management solution to maintaining an up-to-date document management library. A robust content management system is the key to your organizations success.

Understanding the business functions that they serve and the technologies used by Jolera to facilitate such robust repositories of organized content is what this is designed to let you do.

Intranet

An intranet is a private web site that is contained within an enterprise. The main purpose of an intranet is to communicate company documents, announcements and other relevant information to and from employees. Many intranet solutions can also be used to facilitate documents and project-sharing. Intranets are an easy way to store content and knowledge, ensure its security and make it available to those that require it. Your intranet can store your central contacts database, list all upcoming events for your organization or simply store your files. Since it is a web-based system, accessing it simply requires a web browser either on your system or compatible PDA device.

Extranet

Connecting customers and vendors to your organization through a secured environment has never been easier. Like an intranet, an extranet makes it easy for your internal team to deploy information while securing it in a certified environment. Extranets are also experienced in a web-based environment capable of extending your organizations reach and communication to all stake holders. Our experience building extranets ensures a smooth and educated process towards integrating this culture changing technology with your company.

Document Management

As the complexity of your company grows, your work will greatly benefit from features such as version control, document indexing, archiving, backup, folder redirection, pure roaming profiles and collaboration work spaces to allow group work. These are all features of document management systems. Jolera will help you implement a document management strategy that meets the needs of your growing organization.

Internet Content Management

Your internet web presence is a key element to your organization’s marketing, communication and sales strategies. Placing the control of your internet web presence in the hands of your users rather than in the control of IT will allow for a more fluid and efficient web presence. Imagine a website that everyone in your organization could easily edit and add content to. Imagine a workflow that handles the inputting of the content, its approval and its publishing all with a few simple clicks. Jolera experts can help you chose the right internet content management solution and ensure its successful implementation in your environment.

To find out more about Jolera’s Microsoft SharePoint Solutions, contact us today!