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For the past 10 years Jolera has differentiated itself from other IT service providers by its product and service offerings. Realizing that every organization is unique and every customers expectations differ, we have worked diligently to present customers with an a la cart a product and service offering that can be custom tailored. This type of scalability is demonstrated in our success today with customers of ranging sizes starting at 5 users all the way to 37,000 users.
Our portfolio can be combined to deliver the ultimate IT services platform or can be used as an extension to your IT requirements and business strategy. Be confident in knowing that regardless of what product, service, or department you are engaging at Jolera our key traits of performance, reliability, accountability, and value can be found at every level.
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 Block-I.T.™ by Jolera is a service designed to secure your content
and protect your networks from threats to mission-critical business
communications applications.
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One of the largest external threats to an organization I.T. infrastructure is infected email. Using our secure Block-I.T.™ Anti-Spam & Anti-Virus technology, Jolera will first receive your email, scrub it for all known spam, virus, and malware and then deliver it back to your organization. Using this service you keep your bandwidth and server resources focused on core critical applications instead of being wasted on troublesome email.  - High Availability
- Quarantine Service
- Easy Configuration
- Updated Database
- Reporting Portal
- Message Queuing
- Pay Per Usage
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 The Collocate-I.T.™ offering allows customer to house their critical computing infrastructure in our multiple data centre locations.
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The Collocate-I.T.™ offering allows customer to house their critical computing infrastructure at one of our multiple data centre locations. Your equipment is installed and stored in a secured Tier A or Tier B facility (customer choice). Jolera is capable of housing any rack mountable device. Take advantage of the best of breed data centre offerings like green energy, efficient cooling, biometric security, 24/7 redundant power, and critical fire suppression.  - Cooling and fire suppression facility
- 24/7 monitoring and management
- Vault-like Security
- Multi-tiered bandwidth and firewalls
- Multiple Locations, Tier 1 and Tier 2
- Remote hands, Remote eyes
- Redundant power with generators
- Deployment methodology
- Our Experienced Team
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 Connect-I.T.™ provides client’s seamless, reliable interoffice and/or internet connectivity across Canada. Learn more about Connect-I.T.™ today!
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With an abundance of internet connectivity solutions available in today’s market place; it can become very confusing and overwhelming to make the correct decisions that will integrate successfully into your overall I.T. strategy. Working in conjunction with several key partners Jolera has designed a portfolio offering of internet and private connectivity circuits to meet stringent requirements and offer a best of breed product set. Integrating with our partners Jolera is responsible for bandwidth provisioning, ensuring SLA uptimes, and multi-tiered redundancy. Connect-I.T.™ provides client’s seamless, reliable interoffice and/or internet connectivity across Canada.  - Working with multiple vendors
- Save using our bulk discounts
- Remote Location
- Deliver redundant bandwidth
- Managed and Monitored
- Nationwide offerings
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 The Consult-I.T.™ service offering is comprised of project managers, senior system analysts, and enterprise architects with a vast subset of skills to choose from. Learn more about Consult-I.T.™ today!
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Core to Jolera's service offerings is our network consultation services. The professional services group. Consult-I.T.™ banner - a branded name for engaging a certain set of Jolera specialists in the network services realm. These specialists are committed, technical, and experienced to handle and execute any solution architected by our solutions team.
The Consult-I.T.™ service offering is comprised of project managers, senior system analysts, and enterprise architects with a vast subset of skills to choose from.  - Work with trained professionals
- Dedicated deployment team
- Vast real world experience
- On budget and on time delivery
- Creative solution based thinking
- Consult-I.T.™ Support Analyst
- Consult-I.T.™ Senior Support Analyst
- Consult-I.T.™ Enterprise Architect
- Consult-I.T.™ Strategic I.T. Consulting Services
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 The Develop-I.T. service offering covers a wide array of technologies and platforms such as .NET, SharePoint, PHP, JAVA, iOS, as well as expertise in SQL administration and reporting.
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The Jolera Develop-I.T.™ services solution allows customers to take advantage of their I.T. infrastructure by deploying custom and modifying off-the-shelf software solutions to service their organizations, partners, and clients. By having a team of dedicated development professionals in house, Jolera is able to deliver a cohesive turnkey I.T. service offering to customers of all sizes. The Develop-I.T.™ service offering covers a wide array of technologies and platforms such as .NET architecture, the SharePoint platform, PHP, JAVA, and iOS. In addition to these solutions Jolera also extensively works with customers on database administration and reporting services.  - Work with certified professionals
- A full time employed core team
- Vast real world experience
- On budget and on time
- Creative solution based thinking
- Develop-I.T.™ Business Analyst
- Develop-I.T.™ Database Administrator
- Develop-I.T.™ Senior Developer
- Develop-I.T.™ Junior Developer
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 The Host-I.T.™ product line is designed to give customers flexible a-la cart web services.
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The cloud computing movement has enabled organizations to outsource key IT services to providers that have made critical investments in infrastructure, redundancy, and performance - packaging these service offerings in a value priced bundle.
Using Jolera for these services will ensure care and attention are given to the critical components of an organizations infrastructure. By making investments in key technologies we ensure that we remain competitive and offer value to our clients.  - Flexible product set
- 24/7 live helpdesk service
- High availability - 99.9%
- Portal management of services
- Online ticket tracking system
- Full redundancy and monitoring
- Customizable packages
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 With Manage-I.T.™ Jolera can provide your business with a 24/7 365 days a year remote server
monitoring, maintenance and troubleshooting to an array of different
hardware, software and appliances.
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Manage-I.T.™ is a premium service offered by Jolera that has been created to protect your I.T. infrastructure and prevent expensive downtime. An organization’s lifelines are its core applications and the data that drives them. The first step to delivering high availability on business critical applications and data is to monitor, manage, and maintain the infrastructure that runs them. Jolera can provide your organization with a 24 hour, 7 days a week, 365 days a year remote monitoring, maintenance, and troubleshooting service for an array of different hardware, software and appliances. With an uptime guarantee of 99.9% through the year – “we know about the problem before you do!”  - 99.9% Uptime Guarantee
- Full Patch Management
- Restore Assurance
- 24/7/365 Management
- Reporting & Inventory Management
- Manage-I.T. ™ Server
- Manage-I.T.™ Network
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 Manage-I.T.™ Cloud by Jolera provides you with management, monitoring, and administration for your Cloud Based infrastructure.
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Manage-I.T.™ Cloud by Jolera provides you with management, monitoring, and administration for your cloud based infrastructure. Many cloud services today provide businesses with robust enterprise grade solutions in a cost effective performance based package. However the responsibility of administering, monitoring, and managing the cloud services still exists as it would in traditional on premise solutions. Jolera has created Manage-I.T.™ Cloud to assist businesses from small to large by ensuring maximum return on investment for your cloud based solutions. Like any of our other Manage-I.T.™ products, the Manage-I.T.™ Cloud service includes 24 hour, 7 days a week, 365 days a year remote monitoring, maintenance, and troubleshooting for your cloud.  - 24/7/365 Management
- 99.9% Response SLA
- Reporting & Inventory Management
- Connectivity Troubleshooting
- Administration and Security
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 Monitor-I.T.™ helps ensure your network’s uptime
and availability. It continually polls your servers, networks, peripherals/applications and includes a variety of reports to help analyze and isolate I.T.
related issues.
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Jolera’s Monitor-I.T.™ is a solution designed to give businesses fast access to I.T. information - helping your organization become more efficient and productive. Monitor-I.T.™ helps ensure your network’s uptime availability and performance. A variety of reports are available on your servers, networks and peripherals to help analyze and isolate issues before they arise.  - 99.9% Uptime Guarantee
- Full Escalation Management
- Quick Deployment
- 24/7/365 Management
- Reporting & Inventory Management
- Monitor-I.T.™ Server
- Monitor-I.T.™ Device
- Monitor-I.T.™ Workstations
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 Share-I.T.™ by Jolera is a hosted portal solution that offers organizations and
companies with a secure, manageable, web-based collaboration platform.
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Share-I.T.™ uses Microsoft SharePoint 2010® technology for our portal solution. It’s the essential solution for an organization that need secure, manageable, web-based collaboration platform. With collaboration tools such as blogs, wikis, and document libraries, anyone can customize a Web site to address a specific business need. It provides users with rich, out-of-the-box user friendly document management, content management and search functionality.  - Self Service User Provisioning
- Pre-built TeamSite templates
- Enhanced User Interface
- Workflows
- Wikis
- Subscription Alerts
- Discussion Forums
- Document Management
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 Store-I.T.™ by Jolera is designed to offer a quick, easy and secure automated online backup solution to your valuable, irreplaceable data. Store-IT™ is the online backup solution specifically designed for your organization.
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Store-I.T.™ by Jolera is designed to offer a quick, easy and secure automated online backup solution to your valuable, irreplaceable data. Trusted by organizations worldwide, the Store-I.T.™ cloud solution is a cost-effective, feature packed solution offering a powerful set of scalable online backup options that utilize Jolera’s dependable cloud platform. By leveraging Jolera’s infrastructure for backup data storage, we are redefining the cost structure for setting up a dependable and flexible platform for your online backup service.  - No New Hardware Required
- Multiple Operating System Support
- Application Specific Agents
- Flexible Retention Settings
- Online Portal Access
- 24/7/365 Monitoring
- Secure and Protected
- 99.9% Availability
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 Support-I.T.™ by Jolera is a service solution that offers organizations IT support that is affordable and easy to integrate into any operational environment.
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Today the productivity and efficiency brought by new technology can have a large impact on your organizations success. However it is these same technologies that can present users with adoption challenges and technical issues that can cause road blocks. The Jolera help desk services group operates and runs the Support-I.T.™ Helpdesk Support product line designed to be an all-encompassing or extension of your I.T. support strategy. Jolera’s help desk services group is the pillar of our offerings and designed to meet the constantly escalating demands of its user base.  - 24/7/365 Never Sleeps Support
- Local Resourcing, No Offshoring
- Full Bilingual Support
- SLA Guarantees
- User Satisfaction Polling
- Onsite or Remote Support
- 3 Tiers of Escalation
- Full Ticket Management
- Flexible Application Support
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 Jolera's Train-I.T.™ service offerings focus on providing with you organization with hourly based training packages that can be tailored to your organizations requirements. Learn more today!
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Investing in hardware and software solutions is the first step to better your business efficiency and collaboration. Jolera's Train-I.T.™ service offerings focus on providing your organization with bundled or hourly based training packages that can be customized. The Train-I.T.™ program can be done in person or remotely via web and video conferencing. The Train-I.T.™ packages include a Jolera certified trainer, cheat sheets and optional videos. The objective of our trainers is to effectively introduce the technology improvements that will enhance and improve your valuable employment forces productivity and efficiency in their jobs.  - Certified Trainers
- In person or web conference packages
- Portal access
- Cheat sheets and recorded sessions
- Custom tailored
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 The Virtualize-I.T.™ product is a unique service offering that allows customers to save on the upfront capital of costly hardware purchases and to simply house their security and server environment in Jolera blade systems centre.
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The Virtualize-I.T.™ product is our cloud service offering that allows customers to save on the upfront capital of costly hardware purchases and simply house their farm server environment in Jolera’s blade centre. The key advantage to this technology is cost savings and easy scalability. You are simply paying for only what you need and nothing more.  - 99.9% uptime
- Customizable on demand power
- Fully managed snapshots library
- Local data warehousing - no offshoring
- Fully featured security suite
- Fast, Easy, Secure
- Jolera’s Powerful and Reliable Cloud
- Experienced Team
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 Wire-I.T.™ is Jolera's service solution for cabled infrastructure in your organization.
Learn more about Wire-I.T.™ today!
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As the importance of technology grows within businesses there is a heavier reliance on proper supporting infrastructure to operate efficiently and present the business with ultra high availability. A key fundamental aspect of this technology infrastructure is the data cabling on which it runs. Whether you are using your cable infrastructure for computers, servers, phones, audio, or video conferencing, it is critical that you have the right medium for all this traffic to travel on - proper cabling has never been more important. Wire-I.T.™ is Jolera's service solution for cabled infrastructure in your organization.  - Certified and insured installers
- 100% Guaranteed workmanship
- Certified and digitally labeled cable runs
- Fixed time and material costing
- Project management oversight
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Contact Sales
Toll Free: 1-800-292-4078
Local: 416-410-1011, press #2
Facsimile: 416-214-9861
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