​There are many backup solutions that will provide you with the ability to backup files and databases, however a lot of these utilities are generic and not able to negotiate specific connections to applications in order for proper backup and restore procedures. Store-I.T.™ has specific agents for a plethora of services like Microsoft Exchange, Microsoft SQL, Microsoft SharePoint, Fileservers, Oracle, and many more. Jolera did its due diligence to select the technology platform to run Store-I.T.™ and thus has provided customers with a guaranteed backup and restore service that understands specific applications that it is negotiating with.

​Every organization has backup policies and procedures that are unique to its business requirements. With Store-I.T.™ we are providing you with flexible customized retention schedules to adapt to your business requirements. These retention schedules can be server or data type specific. In addition to customer retention schedules, Jolera clients also require an archiving service to allow for longer term storage in Store-I.T.™ safe zones. When provisioning your backup services, a Jolera representative will work with you to design a proper retention schedule that will fit your requirements and will work hand in hand with our technology platform.

​One of the major differentiating factors of Jolera's Store-I.T.™ platform is the proactive monitoring and management of your backup jobs. Unlike many other providers Jolera takes initiative in notifying you of failures and working behind the scenes to address issues and ensure a proper working Store-I.T. environment.

​We pride ourselves in highly available service offerings to our customers. Jolera stands by the 3 9's platinum services level agreement guaranteeing you that Store-I.T.™ will rarely experience outages and ensure that in the event of one, data continuity will continue through a replicated and redundant infrastructure.